Effective Date: February 2026
Welcome to Elquira. These Terms and Conditions govern your use of our website, services, and any transactions made with us. By accessing or using our website or services, you agree to be bound by these Terms. Please read them carefully.
1. Definitions
- “Company” refers to Elquira, located at 44 South Cres, Manchester M40 0JN, United Kingdom.
- “User” or “You” refers to anyone accessing our website or using our services.
- “Services” refers to all cleaning services, bookings, consultations, and related offerings provided by Elquira.
- “Website” refers to www.elquira.com and all related pages, applications, and content.
2. Use of Website and Services
- You must be at least 18 years old to use our services or make bookings.
- By using the website, you agree to comply with all applicable UK laws and regulations.
- You agree not to misuse the website or services, including:
- Attempting to access restricted areas.
- Transmitting viruses or harmful content.
- Using the website for fraudulent purposes.
3. Service Bookings
- Bookings made through our website or by phone/email are subject to availability and confirmation by Elquira.
- All bookings require accurate and complete information.
- Changes or cancellations must follow our cancellation policy (detailed below).
- Elquira reserves the right to refuse service for any reason, including safety concerns or violation of terms.
4. Pricing and Payment
- All prices listed on the website are in British Pounds (£) and include applicable taxes unless stated otherwise.
- Payments must be made via approved payment methods at the time of booking or as agreed.
- Prices are subject to change; any changes will not affect confirmed bookings unless agreed upon.
- Additional charges may apply for extra services or special requests.
5. Cancellation and Refund Policy
- Cancellations made at least 48 hours before the scheduled service will receive a full refund.
- Cancellations made within 48 hours of the service may incur a fee or partial refund.
- Refunds will be processed using the original payment method.
- No-shows may be charged the full service fee.
6. User Content and Conduct
- Users may submit inquiries, reviews, or feedback through our website. By submitting content, you grant Elquira a non-exclusive, worldwide, royalty-free license to use, modify, and display such content.
- You agree not to post content that is illegal, offensive, defamatory, or infringes on the rights of others.
- Elquira reserves the right to remove any content that violates these terms.
7. Intellectual Property
- All content on the website, including text, images, logos, and graphics, is the property of Elquira or its licensors and is protected by UK and international copyright laws.
- You may not reproduce, distribute, modify, or create derivative works without our written permission.
8. Limitation of Liability
- While we strive to provide high-quality cleaning services, Elquira is not liable for indirect, incidental, or consequential damages arising from the use of our services or website.
- Elquira’s liability for any claim arising from our services is limited to the value of the service provided.
- We do not guarantee uninterrupted or error-free website access, though we make reasonable efforts to maintain it.
9. Privacy
- Use of our services and website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data.
- By using our website or services, you consent to the terms outlined in the Privacy Policy.
10. Third-Party Links
- Our website may include links to third-party websites. These links are provided for convenience, and Elquira is not responsible for the content, accuracy, or practices of these external sites.
11. Governing Law
- These Terms and Conditions are governed by the laws of the United Kingdom.
- Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of UK courts.
12. Changes to Terms and Conditions
- Elquira may update these Terms and Conditions at any time.
- Changes will be posted on this page with an updated effective date.
- Continued use of the website or services after changes constitutes acceptance of the revised Terms.
13. Contact Information
For any questions, concerns, or requests regarding these Terms and Conditions, please contact us:
Elquira
44 South Cres, Manchester M40 0JN, United Kingdom
Phone: +1 077 0280 2262
Email: [email protected]